Frequently Asked Questions
Does iHerb ship to New Zealand?
Yes, iHerb ships to New Zealand. Orders over $40 USD often ship free, and a flat fee applies for orders less than that. Shipping typically takes 2 to 7 business days with DHL Express or UPS. Duties and import taxes will be added to orders exceeding $1000 NZD.
Where is iHerb Located?
iHerb headquarters are located in California, in the USA. iHerb has additional US shipping facilities located in Kentucky, Illinois, and Pennsylvania. Additionally, iHerb has a shipping facility in Incheon, Korea.
Is iHerb Safe?
iHerb maintains the highest standards of quality and freshness to ensure the safety of its products. Products are stored in a temperature-controlled warehouse and shipped fresh around the world.
How do I use my iHerb Rewards Credit?
iHerb recently revised its rewards program so that you no longer have to wait to use your credit. Credit is now a flat 10% discount for orders over $40 in the USA with code “LOYALTY10”. For international orders, credit is 10% off orders over $60 with code “10LOYALTY”.